Privacy Policy

Jackelynn Noel Photography – Client Gallery & Online Services
Last updated: 2025

This Privacy Policy explains how Jackelynn Noel Photography (“we,” “us,” “our”) collects, uses, and protects your personal information when you use our websites, client galleries, and related services (the “Services”).

By using the Services, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide Directly

  • Name

  • Email address

  • Phone number (if provided)

  • Mailing or billing address (if provided for products)

  • Session details and preferences

  • Messages or inquiries you send us

  • Information submitted via contact forms, booking forms, or check-in forms (including consent to use images, where applicable)

1.2 Information Collected Through Galleries & Orders

  • Images from your photography session (including images of you and/or your family)

  • Favorites, selections, and comments within the gallery

  • Order details (prints, products, downloads)

  • Limited payment-related information (handled securely via third-party payment processors; we do not store full credit card numbers)

1.3 Automatically Collected Data
When you visit our galleries or website, we and/or our third-party providers (such as Pixieset) may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages viewed and time spent

  • Referring website or link

This is typically collected via cookies and similar technologies.

2. How We Use Your Information

We may use your information to:

  • Deliver and manage your online galleries

  • Process and fulfill orders for prints, products, and downloads

  • Communicate with you about your session, orders, or support requests

  • Send important service updates, such as gallery expiration reminders

  • Improve our Services and client experience

  • Maintain business records and comply with legal obligations

  • With your consent, share or feature selected images in our portfolio, website, or marketing materials (as allowed by your contract/model release)

We do not sell your personal information to third parties.

3. Cookies & Tracking Technologies

Our galleries and website may use cookies or similar tools to:

  • Keep you logged in or remember your gallery preferences

  • Enable shopping cart functionality

  • Analyze site usage and performance

Some cookies are set by third parties (such as Pixieset or analytics providers). You can typically control cookies through your browser settings, but disabling them may affect how the Services function.

4. Third-Party Services & Data Sharing

We may share your information with trusted third parties who help us operate our business and deliver the Services, such as:

  • Pixieset (for hosting galleries and delivering images)

  • Payment processors (for secure payment handling)

  • Email service providers (for sending gallery links and updates)

  • Print labs or product fulfillment partners

These third parties are only given access to the information they need to perform their services and are expected to protect your information.

We may also disclose information if required by law or to protect our rights, safety, or property.

5. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide the Services and maintain your account or gallery

  • Fulfill orders and maintain transaction records

  • Comply with legal, tax, and accounting requirements

  • Maintain backups for a reasonable period

Gallery availability for viewing and download may be limited to specific timeframes communicated in your session or delivery email. Even after gallery expiration, some images or data may be stored in archives or backups for a period of time.

6. Security

We take reasonable measures to protect your personal information, including using reputable third-party platforms that implement security best practices. However, no system is 100% secure, and we cannot guarantee absolute security of information transmitted or stored.

If you believe your account or gallery has been accessed without authorization, please contact us immediately at hello@jackelynnnoelphotography.com.

7. Children’s Privacy

Our Services are generally directed to adults (parents/guardians) booking photo sessions. We may photograph children as part of family or portrait sessions, but communication and account management are intended for adults.

If you believe a child under 13 has provided personal information to us directly without parental consent, please contact us so we can take appropriate action.

8. Your Choices & Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Accessing the personal information we hold about you

  • Requesting corrections or updates

  • Requesting deletion of certain information (subject to our legal and business obligations)

To make a request, please contact us at hello@jackelynnnoelphotography.com. We may need to verify your identity before responding.

You may also opt out of certain non-essential marketing emails by using the unsubscribe link in the email or contacting us directly.

9. International Users

Our business is based in the United States. If you access the Services from outside the U.S., you understand that your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top. Your continued use of the Services after changes are posted will signify your acceptance of the revised Policy.

11. Contact

If you have any questions or requests regarding this Privacy Policy or how your information is handled, please contact:

Jackelynn Noel Photography
📧 hello@jackelynnnoelphotography.com